I've just moved to a suburb close to Metro Mutts and started googling to find a dog groomer close by. I did ring several places to start with and was not impressed at all with the customer service I received particularly at one place which I feel like naming and shaming here but better not! Luckily I had the good sense to call Metro Mutts which were the last on my list where I received a very different reception from other businesses in the area.
Darren was fabulous on the phone and gave lots of information and asked lots of very relevant questions, it made me feel very comfortable about taking my 2 little girls there. I took them today for their first ever pampering and they looked happy and absolutely beautiful when I picked them up! Even though they went in looking like a train wreck. Very professional service and great with all family members. Coco and Channel love the bags of treats they were given to go home with, was almost like they had just gone to a birthday party and were given little lolly bags! I'll be taking the girls back when it's time coz we know when we're onto a good thing.